Question 1

Karen, a human resources manager, is looking at the specific jobs in her organization. She would like to see what tasks each employee is doing. She is primarily investigating
organization chart.
departmentalization.
chain of command.
organizational structure.
job specialization.

Accepted Answer

The answer of Karen, a human resources manager, is looking...

Question 2

Departmentalization refers to
the number of employees managed by a single supervisor.
the level at which decisions are made.
the duty to perform an assigned task.
the grouping of specialized jobs into logical units.
the establishment of a unit that is responsible for its own costs and profits.

Accepted Answer

The answer of Departmentalization refers to
the number of employees managed...

Question 3

Because most sales departments and service departments want to be close to their customers, they are usually departmentalized by
function.
product.
geography.
customer.
process.

Accepted Answer

The answer of Because most sales departments and service departments...

Question 4

Businesses use profit centres because
sales revenue in various territories is easier to determine.
each individual reports to no more than two managers.
a greater degree of job specialization can be attained.
the organization may be divided according to the production process used.
each separate unit is responsible for its own costs.

Accepted Answer

The answer of Businesses use profit centres because
sales revenue in...

Question 5

Which of the following is correct with regard to job specialization?
It is a new idea.
Its application is limited to factory work.
It is a natural part of organizational growth.
It makes it more difficult to replace people who leave the organization.
All of these are correct.

Accepted Answer

The answer of Which of the following is correct with...

Question 6

Firms that have departments such as production, marketing, finance, human resources, etc. are using ________ departmentalization.
geographic
product
customer
process
functional

Accepted Answer

The answer of Firms that have departments such as production,...

Question 7

In reviewing the organizational structure of your company, you notice that engineering is subdivided into mechanical, electrical, and software. Additionally, the accounting department is subdivided into accounts payable, accounts receivable, and asset management. What type of departmentalization has the company selected?
Process
Functional
Geographic
Product
Customer

Accepted Answer

The answer of In reviewing the organizational structure of your...

Question 8

The type of departmentalization where all the engineers are in an engineering department, all the customer service reps are in a customer service department, and all the accountants are in an accounting department is called __________ departmentalization.
customer
process
product
functional
geographic

Accepted Answer

The answer of The type of departmentalization where all the...

Question 9

Bigbucks Bank has separate departments for consumer loans and commercial loans. It is departmentalized by
process.
customer.
product.
geography.
function.

Accepted Answer

The answer of Bigbucks Bank has separate departments for consumer...

Question 10

As part of your annual physical, you notice that while at the hospital you'll be sent to the x-ray, to the lab for blood workups, to another department for stress testing, and so on. You realize that since each test requires different equipment and worker skills, the hospital is departmentalized by
geography.
function.
process.
product.
customer.

Accepted Answer

The answer of As part of your annual physical, you...

Question 11

Susie's Pets and Supplies, a retail shop that sells pets and many related products needed by those pets, has recently reorganized. One area of the store is exclusively for dogs, another exclusively for cats, another exclusively for tropical fish, and so on. The shop is departmentalized by
process.
function.
geography.
customer.
product.

Accepted Answer

The answer of Susie's Pets and Supplies, a retail shop...

Question 12

Departmentalization is the process of
creating separate profit centres.
creating separate revenue centres.
developing an organization chart.
creating chains of command.
grouping jobs into logical units.

Accepted Answer

The answer of Departmentalization is the process of
creating separate profit...

Question 13

The men's clothing department at Sears is an example of a
functional department.
process department.
product department.
profit centre.
matrix structure.

Accepted Answer

The answer of The men's clothing department at Sears is...

Question 14

ComputerLand's structure is set up so that each location is responsible for its own costs and profits. Each location is
a specialized unit.
a process department.
a profit centre.
a product department.
a centralized department.

Accepted Answer

The answer of ComputerLand's structure is set up so that...

Question 15

An international company that has organized itself by areas such as North America, Europe, Pacific, and South America is departmentalized by
function.
product.
customer.
process.
geography.

Accepted Answer

The answer of An international company that has organized itself...

Question 16

David has grouped some jobs together in such a way that they can be treated like they were a small business, responsible for its costs, revenues, and profits. David has created a
process department.
departmentalized work group.
profit centre.
profit and loss centre.
functional department.

Accepted Answer

The answer of David has grouped some jobs together in...

Question 17

Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use?
Product
Process
Geographic
Functional
Electronic

Accepted Answer

The answer of Electronic Universe is organized by departments such...

Question 18

David has grouped some jobs together in such a way that they can be treated as if they are a separate business which is responsible for its costs, revenues, and profits. David has created a
functional department.
profit centre.
departmentalized work group.
matrix structure.
a divisionalized department.

Accepted Answer

The answer of David has grouped some jobs together in...

Question 19

Pickle maker Vlasic has separate departments to transform cucumbers into fresh-packed pickles, pickles cured in brine, and relishes. They have chosen departmentalization by
customer.
function.
process.
geography.
product.

Accepted Answer

The answer of Pickle maker Vlasic has separate departments to...

Question 20

Stores like Sears and The Bay are most likely to departmentalize by
function.
geography.
process.
customer.
product.

Accepted Answer

The answer of Stores like Sears and The Bay are...

Quiz 7: Organizing the Business Enterprise

Karen, a human resources manager, is looking at the specific jobs in her organization. She would like to see what tasks each employee is doing. She is primarily investigating organization chart. departmentalization. chain of command. organizational structure. job specialization.

Departmentalization refers to the number of employees managed by a single supervisor. the level at which decisions are made. the duty to perform an assigned task. the grouping of specialized jobs into logical units. the establishment of a unit that is responsible for its own costs and profits.

Because most sales departments and service departments want to be close to their customers, they are usually departmentalized by function. product. geography. customer. process.

Which of the following is correct with regard to job specialization? It is a new idea. Its application is limited to factory work. It is a natural part of organizational growth. It makes it more difficult to replace people who leave the organization. All of these are correct.

Firms that have departments such as production, marketing, finance, human resources, etc. are using ________ departmentalization. geographic product customer process functional

Bigbucks Bank has separate departments for consumer loans and commercial loans. It is departmentalized by process. customer. product. geography. function.

Departmentalization is the process of creating separate profit centres. creating separate revenue centres. developing an organization chart. creating chains of command. grouping jobs into logical units.

The men's clothing department at Sears is an example of a functional department. process department. product department. profit centre. matrix structure.

ComputerLand's structure is set up so that each location is responsible for its own costs and profits. Each location is a specialized unit. a process department. a profit centre. a product department. a centralized department.

An international company that has organized itself by areas such as North America, Europe, Pacific, and South America is departmentalized by function. product. customer. process. geography.

David has grouped some jobs together in such a way that they can be treated like they were a small business, responsible for its costs, revenues, and profits. David has created a process department. departmentalized work group. profit centre. profit and loss centre. functional department.

Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use? Product Process Geographic Functional Electronic

Pickle maker Vlasic has separate departments to transform cucumbers into fresh-packed pickles, pickles cured in brine, and relishes. They have chosen departmentalization by customer. function. process. geography. product.

Stores like Sears and The Bay are most likely to departmentalize by function. geography. process. customer. product.