In the three stage model of change, the ____ phase is the same as Kotter's step of establishing a sense of urgency.
A) unfreezing
B) changing
C) refreezing
D) visioning

Question

Quizplus · Accepted Answer

In Lewin's three stage model of change, the unfreezing phase is the first stage which involves creating a motivation or urgency for change. This is the same as Kotter's first step of establishing a sense of urgency. Therefore, A) unfreezing is the best choice.

In the Three Stage Model of Change, the ____ Phase