One of the most important in -room amenities that enables guest satisfaction is
A) remote control
B) mini -bar
C) TV
D) internet
E) air conditioning
Correct Answer:
Verified
Q1: Intangible means
A)A souvenir purchased as a gift
B)Something
Q10: Compare and contrast your ideal weekly work
Q12: TQM focuses on
A) profit
B) guest's needs
C) error
Q14: The concept of protecting the natural resources
Q15: Quality guest service requires that we
A) increase
Q18: The central focus in hospitality is
A)provide a
Q18: Anyone who receives or benefits from the
Q19: Internal customers are
A) hotel guests
B) restaurant dining
Q20: Discuss the pros and cons of an
Q24: Using the concept of "sustainability," describe at
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents