Two colleagues were angry after a hotel clerk gave away their room reservations.They lashed out against the company by posting a nasty slide show of their experience online, which more than 20,000 people saw when it went viral.This is an example of:
A) the affective component of attitude.
B) the cognitive component of attitude.
C) the behavioural component of attitude.
D) a reference group.
E) a focus group.
Correct Answer:
Verified
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