A six sigma 6σ) approach to quality:
A) focuses on preventing defects by using customer feedback.
B) means there are no more than 6 defects per million opportunities.
C) was developed by Japanese companies in the 1950s..
D) is very close to zero defects.
E) has soft goals such as happier customers and employees.
Correct Answer:
Verified
Q8: A sampling technique that is based on
Q9: Total quality management TQM) is a philosophy
Q10: Quality control in services is:
A) relatively difficult
Q11: Suitability is the mathematical probability that a
Q12: Reliability refers to the match between a
Q14: Any output produced within a range between
Q15: Deming's 14 points stress the importance of:
A)
Q16: Kaizen is a Japanese term for process
Q17: Upper UCL) and lower control limits LCL):
A)
Q18: ISO 9001:2008 provides a tested framework for
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