Total quality management TQM) is a philosophy and system of management focused on long-term success through customer satisfaction.
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Q4: The role and responsibilities of supply may
Q5: A supplier certification program:
A) adds cost to
Q6: It is unreasonable to expect a supplier
Q7: External failure costs are incurred when poor-quality
Q8: A sampling technique that is based on
Q10: Quality control in services is:
A) relatively difficult
Q11: Suitability is the mathematical probability that a
Q12: Reliability refers to the match between a
Q13: A six sigma 6σ) approach to quality:
A)
Q14: Any output produced within a range between
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