Reliability refers to the match between a commercially available material, good or service and the intended function.
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Q7: External failure costs are incurred when poor-quality
Q8: A sampling technique that is based on
Q9: Total quality management TQM) is a philosophy
Q10: Quality control in services is:
A) relatively difficult
Q11: Suitability is the mathematical probability that a
Q13: A six sigma 6σ) approach to quality:
A)
Q14: Any output produced within a range between
Q15: Deming's 14 points stress the importance of:
A)
Q16: Kaizen is a Japanese term for process
Q17: Upper UCL) and lower control limits LCL):
A)
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