Statistical process control SPC) is a technique for testing a random sample of output from a process in order to detect if nonrandom, assignable changes in the process are occurring.
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Q2: One type of formal service quality evaluation
Q3: A process is capable when:
A) the supplier
Q4: The role and responsibilities of supply may
Q5: A supplier certification program:
A) adds cost to
Q6: It is unreasonable to expect a supplier
Q7: External failure costs are incurred when poor-quality
Q8: A sampling technique that is based on
Q9: Total quality management TQM) is a philosophy
Q10: Quality control in services is:
A) relatively difficult
Q11: Suitability is the mathematical probability that a
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