The balanced scorecard has five performance perspectives: financial, learning and growth, internal processes, customer, and supply chain.
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Q26: The balanced scorecard has four performance perspectives:
Q27: A strategy map links the four perspectives
Q28: Mason works at LoftCo, Inc., in an
Q29: The balanced scorecard focuses on lagging indicators
Q30: Strategic initiatives are interchangeable with strategic objectives.
Q32: Miguel works at LoftCo, Inc., and has
Q33: Jerome works at LoftCo, Inc., in research
Q34: Mason works at LoftCo, Inc., studying and
Q35: Performance in the customer perspective of the
Q36: Sometimes a strategy map is referred to
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