Question 1

Which of the following is the BEST example of giving feedback appropriately?
A) You seem quiet.
B) I think our team is beginning to agree.
C) Your voice got quiet when you said that your mom was sick. What are your thoughts about that?
D) I think you've learned to have confidence at work as a result of our sessions together.

Accepted Answer

C) is the best example of giving feedback appropriately because it is specific, observational, and invites the recipient to share more about their feelings or perspective, fostering an open and supportive dialogue.

Question 2

One of your clients is working on becoming drug-free. How might you use the technique of identifying discrepancies to help your client achieve his goals?
A) Between now and our next session, will you call a friend for support whenever you feel the urge to use cocaine?
B) I noticed that you looked down when you spoke about using cocaine this week. I wonder if you were feeling ashamed because of your relapse?
C) Last week, you told me that you are trying hard to become drug-free. How do you plan to do that?
D) Last session, you stated that your goal was to call a friend and stay with him whenever you felt the urge to use. Help me understand what happened this week that led you to use cocaine?

Accepted Answer

Identifying discrepancies involves pointing out inconsistencies between a client's goals and their actions. Choice D directly addresses the discrepancy between the client's stated goal and their behavior, prompting reflection and discussion about the reasons behind the relapse.

Question 3

During your session, your client excitedly tells you that his 4-year-old son has gone to bed on time, without a fuss, for the past 5 nights. What might you say or ask to focus on this progress/improvement?

Accepted Answer

The answer of During your session, your client excitedly tells...

Question 4

You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal.

Accepted Answer

The answer of You are working with a mother to...

Question 5

Which of the following is NOT an example of immediacy?
A) I noticed that you have been arriving late for the past three sessions. I'm wondering if I did or said something that made you feel uncomfortable.
B) I can understand how you are feeling right now because my loved one also recently passed away in an accident.
C) I'm feeling a bit frustrated with what is happening in the group right now. It seems that we are avoiding the real issue. I wonder how other group members are feeling about what just happened.
D) When you reply "I don't know" to most of my questions and slouch in your chair, I feel excluded, almost as if you did not want to maintain a connection with me.

Accepted Answer

Immediacy involves addressing the here-and-now experience between individuals in a conversation or interaction, focusing on the feelings and dynamics occurring in the present moment. Choice B, which involves the therapist sharing a personal story to relate to the client's experience, does not focus on the current interaction between the therapist and the client but rather draws on past personal experiences, making it not an example of immediacy.

Question 6

Your client has just stated, "I can't seem to get along with my daughters, and I really want to avoid any more of this conflict. What do you do to get along with your children?" Which of the following is the most appropriate response?
A) I let them be independent. I let them make their own decisions. I'll give suggestions but only when they ask for my help.
B) That's a very personal question, and I don't feel comfortable answering it.
C) Figuring out an effective way to communicate with our children is challenging. What have you tried that has worked?
D) Let's focus on you rather than focusing on me.

Accepted Answer

C is the most appropriate response because it redirects the focus back to the client's experiences and encourages them to explore strategies that have been effective in their situation, aligning with therapeutic goals of empowering the client to find their own solutions.

Question 7

Briefly describe the three guidelines to consider prior to using self-disclosure.

Accepted Answer

The answer of Briefly describe the three guidelines to consider...

Question 8

You have been working with Jim on developing confidence at work. During the session, he tells you that his boss has asked him to lead the team in the marketing of a new product. He is extremely nervous about leading the team and believes that he will fail. How might you use the skills discussed in the chapter to enhance his achievement of his goals? Give examples of what you might say to illustrate each of the skills.

Accepted Answer

The answer of You have been working with Jim on...

Question 9

You and your clients, a couple who is experiencing marital problems, have established a goal to have "date night" once a week. However, little progress is being made with regard to this goal. What would be an appropriate intervention strategy, and how might you help your clients resolve this problem?

Accepted Answer

The answer of You and your clients, a couple who...

Question 10

Which is a scaling question?
A) Ask the client to identify the overarching goal, like scaling a mountain.
B) Discuss the need to practice behaviors discussed in the work with the practitioner, similar to practicing musical scales.
C) Ask the client to rate their progress on a scale of 1 to 10.
D) Are pen-and-paper questions to measure a client's likelihood of continuing to work with the practitioner.

Accepted Answer

Scaling questions involve asking clients to rate something on a scale, such as their progress, feelings, or confidence levels. Option C directly refers to asking the client to rate their progress on a scale of 1 to 10, which is a classic example of a scaling question.

Quiz 14: Taking Action

Which of the following is the BEST example of giving feedback appropriately?

One of your clients is working on becoming drug-free. How might you use the technique of identifying discrepancies to help your client achieve his goals?

During your session, your client excitedly tells you that his 4-year-old son has gone to bed on time, without a fuss, for the past 5 nights. What might you say or ask to focus on this progress/improvement?

You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal.

Which of the following is NOT an example of immediacy?

Your client has just stated, "I can't seem to get along with my daughters, and I really want to avoid any more of this conflict. What do you do to get along with your children?" Which of the following is the most appropriate response?

Briefly describe the three guidelines to consider prior to using self-disclosure.

Which is a scaling question?