Sally purchased the newly launched "Jolie" lotion.By attempting to find out if the lotion's perceived performance matches her expectations,Sally was measuring her level of customer ________.
A)perceived value
B)satisfaction
C)equity
D)engagement
E)lifetime value

Question

Quizplus · Accepted Answer

Sally's attempt to measure if the lotion's performance matches her expectations indicates that she is evaluating her satisfaction as a customer with the product.

Sally Purchased the Newly Launched "Jolie" Lotion