Businesses in the relationship era focus efforts on building longterm customer relationships. To accomplish this, _____ became a key tool for business development during this era.
A) production
B) services
C) technology
D) entrepreneurship

Question

Businesses in the relationship era focus efforts on building long­term customer relationships. To accomplish this, _____ became a key tool for business development during this era.
A) production
B) services
C) technology
D) entrepreneurship

Quizplus · Accepted Answer

Technology became a key tool for business development during the relationship era as it allowed businesses to communicate more effectively and efficiently with their customers and to personalize their products and services to meet their customers' needs.

Businesses in the Relationship Era Focus Efforts on Building Long­term

Businesses in the Relationship Era Focus Efforts on Building Longterm