A self-service checkout stand at a grocery store is an example of?
A) Continuous improvement
B) Service blueprinting
C) Process automation
D) Customer flow mapping

Question

Quizplus · Accepted Answer

A self-service checkout stand is an example of process automation, where the process of scanning and paying for items is automated and does not require the intervention of a cashier. Continuous improvement, service blueprinting, and customer flow mapping are not directly related to self-service checkout stands.

A Self-Service Checkout Stand at a Grocery Store Is an Example