"A person, household, or company that over time yields a revenue stream that exceeds by an acceptable amount the company's cost stream of attracting, selling, and servicing that customer" refers to a?
A) Preferred customer
B) Profitable customer
C) Positive customer
D) Perfect customer
Correct Answer:
Verified
Q3: Which of the following is not a
Q4: The CRM applications market is (in recent
Q5: Niche segmentation of customers involves segmenting customers
Q6: All of the following are examples of
Q7: The book CRM Unplugged: Releasing CRM's Strategic
Q9: CRM refers to which concept?
A) Customer returns
Q10: A company collecting demographic information about its
Q11: Grouping customers within a firm's customer database
Q12: An airline that divides its customers into
Q13: Information collected about customers may include all
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