Which of the following is NOT an aspect of the customer cycle of failure?
A) Constantly changing staff to encourage loyalty
B) Customers fail to develop loyalty to supplier
C) Companies constantly attracting new customers
D) Customers become dissatisfied with employee performance
E) New customers are needed to maintain sales volume
Correct Answer:
Verified
Q27: Goals are effective motivators of service staff
Q28: Which of the following is NOT an
Q29: Personality can be defined as those _of
Q30: 'Empowerment' is most appropriate when which of
Q31: Which of the following is NOT a
Q33: To attract the best people to apply
Q34: 'Empowerment' means giving staff the _ and
Q35: Which of the following is likely to
Q36: Service firms can identify the best people
Q37: New employees need to learn:
A)the organisation's vision
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