New employees need to learn:

Question

Quizplus · Accepted Answer

New employees need to learn all of these aspects in order to effectively contribute to the organization and provide quality service to customers. Understanding the organization's vision and culture is important for aligning their work with the overall goals and values of the company. Interpersonal skills such as attentive listening are crucial for communicating effectively with customers and colleagues. Technical skills such as rules concerning processes are necessary for performing job duties accurately and efficiently. Service knowledge is important for understanding and explaining the features of the organization's products or services.

New Employees Need to Learn