It is true to say that people are an important part of the service environment.Which of the following would be unlikely to promote a positive image?
A)Casual dress in a silver service restaurant
B)Staff dressed informally in a silver service restaurant
C)Noisy children in a silver service restaurant
D)A noisy group of customers in a silver service restaurant
E)All of the above

Question

Quizplus · Accepted Answer

All options (A, B, C, D) describe scenarios that would likely detract from a positive image in a silver service restaurant, which is known for its high level of service, formality, and quiet, refined atmosphere. Casual or informal staff attire and noisy patrons (whether children or a group) are inconsistent with the expectations and ambiance of such an establishment.

It Is True to Say That People Are an Important