Which of the following is NOT a factor shaping the place of customer service in the organisation?
A)Degree of contact
B)Presence or absence of intermediaries
C)Frequency of use
D)Duration of service delivery
E)Production schedules

Question

Quizplus · Accepted Answer

Production schedules are not a factor shaping the place of customer service in the organisation. The other options (degree of contact, presence or absence of intermediaries, frequency of use, and duration of service delivery) all affect how customer service is structured and prioritized within the organization.

Which of the Following Is NOT a Factor Shaping the Place