Good internal monitoring systems are necessary when:
A)service is instantaneous
B)it takes longer for service delivery
C)customers need information on work-in-progress
D)service is technology-enabled
E)b and c

Question

Quizplus · Accepted Answer

It is important to have good internal monitoring systems when service delivery takes longer, as this allows for tracking progress and ensuring timely completion. Additionally, customers may want information on work-in-progress, and having an internal monitoring system in place can help to provide this information. Furthermore, having a technology-enabled service may require advanced internal monitoring systems to ensure proper functioning and effectiveness. Therefore, options B and C are both reasons why good internal monitoring systems are necessary, making option E the best choice.

Good Internal Monitoring Systems Are Necessary When