Which of the following is NOT an example of common CRM applications?
A)Data collection
B)Data analysis
C)Market reinvestment
D)Sales force automation
E)Call centre automation

Question

Quizplus · Accepted Answer

Market reinvestment is not a traditional CRM application. It's focused on allocating funds within a company based on expected sales and future growth potential, rather than collecting, analyzing, or automating customer data. The other options, including data collection, analysis, sales force automation, and call center automation, are all common CRM applications.

Which of the Following Is NOT an Example of Common