Which of the following strategies could be used to retain customers?
A)Reduce churn drivers
B)Build in switching barriers
C)Offer lower prices
D)Create loyalty bonds
E)a, b and d

Question

Quizplus · Accepted Answer

Reducing churn drivers, building in switching barriers, and creating loyalty bonds are all effective strategies for retaining customers. Offering lower prices may attract new customers, but it is not a sustainable long-term solution for retaining existing customers. Therefore, option E, which includes options a, b, and d, is the best choice.

Which of the Following Strategies Could Be Used to Retain