Every service has a service package, which is defined as a bundle of goods and services that is provided in some environment. This bundle consists of five features. Which of the following is not one of those features?
A) Supporting facility
B) Explicit goods
C) Information
D) Explicit services
E) Implicit services

Question

Quizplus · Accepted Answer

The five features of a service package are supporting facility, explicit services, implicit services, information, and people. Explicit goods are not a feature of a service package, as goods are tangible products rather than intangible services.

Every Service Has a Service Package, Which Is Defined as a Bundle