Examples of this include the status of a degree from an Ivy League school, the privacy of a loan office, and worry-free auto repair.
A) Supporting facility
B) Facilitating goods
C) Information
D) Explicit services
E) Implicit services

Question

Quizplus · Accepted Answer

Implicit services are intangible benefits or psychological rewards that customers may receive from a product or service. In this case, the status of a degree from an Ivy League school, the privacy of a loan office, and worry-free auto repair are all examples of implicit services, as they provide customers with intangible benefits such as social status, peace of mind, and privacy.

Examples of This Include the Status of a Degree from an Ivy