Which of the following approaches to service design involves the customer to the greatest extent in providing a service (in effect making them "a partial employee")?
A) Production-line approach and self-service approach
B) Personal-attention approach only
C) Quality approach
D) Do-it-yourself approach
E) Self-service approach

Question

Quizplus · Accepted Answer

The Answer of Which of the following approaches to service design involves the customer to the greatest extent in providing a service (in effect making them "a partial employee")?
A) Production-line approach and self-service approach
B) Personal-attention approach only
C) Quality approach
D) Do-it-yourself approach
E) Self-service approach

Which of the Following Approaches to Service Design Involves the Customer