Examples of this include the response time of an ambulance, air-conditioning in a hotel room, and a smooth-running car after a tune-up.
A) Supporting facility
B) Facilitating goods
C) Information
D) Explicit services
E) Implicit services

Question

Quizplus · Accepted Answer

These examples are explicit services, which are tangible aspects of a service that customers can directly experience and evaluate.

Examples of This Include the Response Time of an Ambulance