The sequence of activities that flow from raw materials to the delivery of a good or service, with additional value created at each step, is known as the
A)customer chain.
B)value chain.
C)customer hierarchy.
D)value hierarchy.
E)service sequence.

Question

Quizplus · Accepted Answer

The value chain is the sequence of activities that create value as raw materials are transformed into a finished good or service. Each step in the process adds value and contributes to the final product. The other answer choices (customer chain, customer hierarchy, value hierarchy, and service sequence) are not commonly used business terms to describe this process.

The Sequence of Activities That Flow from Raw Materials to the Delivery