In return for participation and cooperation in instituting a major organizational change, employees of Keystone Capital Management received two extra days of paid vacation. This scenario exemplifies ________, a method of managing resistance to change.
A)education
B)facilitation
C)rewards
D)manipulation
E)implicit coercion

Question

Quizplus · Accepted Answer

The scenario exemplifies the use of rewards as a method of managing resistance to change. By offering two extra days of paid vacation, Keystone Capital Management incentivized employees to participate and cooperate in the change process. This approach can be an effective way to encourage employees to embrace change and overcome their resistance to it.

In Return for Participation and Cooperation in Instituting a Major