The management of Allied Insulation decided to provide a two-day diversity training program to its employees. During the first day, the trainer made a presentation on the myths, stereotypes, and other cultural differences that act as barriers preventing employees from contributing to the organization. The aim was to help employees get a better understanding of the organization's culture and its unwritten rules. During the second day, employees were given activities on active listening. Moreover, they were also trained on how to give and receive feedback and how to communicate effectively with others.During the first day, with the presentation on the myths, stereotypes, and other cultural differences that act as barriers, the trainer was implementing the component of diversity training known as ________ building.
A) scenario
B) awareness
C) skill
D) team
E) self-esteem
Correct Answer:
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