Jenny sells medical equipment like examination tables and dental chairs.She has been advised that she should contact the comptroller at the Hamilton Public Hospital because the hospital plans on building and equipping 150 medical and dental offices in its new health care complex.Jenny has not yet made the sales call because she hates to be pushy.Which of the following best describes Jenny's current behaviour?
A)referral breakdown
B)sales hesitation
C)prospect aversion
D)call reluctance
E)lead negation

Question

Quizplus · Accepted Answer

Jenny's reluctance to make the sales call due to her dislike of being pushy is a classic example of call reluctance. She is hesitating to make the call even though there is a potential lead and referral available to her.

Jenny Sells Medical Equipment Like Examination Tables and Dental Chairs