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The Textbook Identifies Several Barriers That May Prevent Customers from Providing

Question 69

Multiple Choice

The textbook identifies several barriers that may prevent customers from providing a salesperson with referrals.Which of the following are NOT identified as barriers?


A) clients do not want friends to think they're being talked about
B) client sees the salesperson being too good at his/her job
C) client believes in the product but not the salesperson
D) client does not believe the salesperson will be in their role in the future
E) client does not benefit directly from providing the salesperson with the referral

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