Lin has been working in the sales industry for nearly 20 years.However, she has seen her sales figure drop due to her lack of adaptation of technology in her sales practices.Lin has decided to do a crash course on how to use social media in a sales profession.Based on this example, Lin is trying to strengthen which of the following areas of selling?
A) Product knowledge
B) Sales techniques
C) Procedural knowledge
D) Customer service skills
E) Competitive knowledge
Correct Answer:
Verified
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