The restaurant equipment salesperson is receiving the following signals from her prospect: She appears to want to move away from you, has gone silent and appears to be avoiding eye contact and, starts to make a few negative comments.What kind of signal is she likely projecting?
A)caution
B)acceptance
C)disagreement
D)unsure
E)confusion

Question

Quizplus · Accepted Answer

The prospect's behavior indicates disagreement or disinterest in the product. Moving away, going silent, and avoiding eye contact are nonverbal cues that suggest discomfort or a lack of interest. The negative comments also suggest that the prospect may not be open to the sales pitch.

The Restaurant Equipment Salesperson Is Receiving the Following Signals from Her