A major tool guestologists use is ______.
A) Observation
B) Surveying
C) Theorizing
D) Probabilistic Statistics
Correct Answer:
Verified
Q51: The primary challenge to the hospitality service
Q52: Who defines the quality and value of
Q53: The service product is _.
A) the entire
Q54: The moment of truth refers to _.
A)
Q55: The term servicescape refers to _.
A) a
Q57: We have transitioned from a service economy
Q58: The quality of the guest-service experience is
Q59: In which way is service not rendered
Q60: The principles of guestology can be applied
Q61: Which department in an organization creates the
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