Using the Relationship Strategy Effectively as Part of Adaptive Selling

Using the relationship strategy effectively as part of adaptive selling requires that you:

A) study all available information on the product so you are a product expert
B) understand the needs of a specific customer for their business
C) create a standardized presentation that does not leave out any of the benefits to the customer
D) make sure that the customer understands that you will do whatever it takes to make the sale
E) pay attention to details of contact and personal presentation and use style flexing