Braeden Innovations is a company that sells database systems and software integration packages to schools and universities. Victoria Canning is an inside sales representative with Braeden Innovations. As an inside sales representative, she makes sales presentations via webinar and contacts clients and prospects by phone, e-mail, and instant messaging, all from her home office. She says the best thing about her job is having a fulfilling professional career but never having to commute to an office.
-Because Victoria and the account manager she partners with are not in the same space but need to have access to the same information,it is vital that they both use:
A)the same type of computer,so they can share files seamlessly
B)a web conferencing system that allows them to show each other files and documents
C)mobile phones that allow them to send and receive text messages instead of landlines that do not allow for text messaging
D)a computerized,Internet-based CRM system that allows them both to enter and access information about their clients
E)the same e-mail client so they can read e-mails from each other

Question

Quizplus · Accepted Answer

A computerized, Internet-based CRM system would allow both Victoria and her account manager to access and enter information about clients from their respective locations. This would ensure that they have access to the same information and can work effectively as a team. Option A is not necessary as they can share files through cloud storage or email. Option B is helpful but may not be necessary for their day-to-day work. Option C may not be the best option for quick and formal communication. Option E is not necessary as they can use any email client that can send/receive emails.

Braeden Innovations Is a Company That Sells Database Systems and Software