Salespeople should use the tactic of style flexing with customers and prospects because:
A)it is a breach of etiquette to speak more or less than your customer does in a sales meeting
B)a prospect will not buy from someone who presents as more dominant than the prospect is
C)it is the C for courtesy in the CARE model
D)people like to do business with others they perceive as being similar to themselves
E)it is unethical to use the power differential in different communication styles to close a sale

Question

Quizplus · Accepted Answer

People like to do business with others whom they perceive as similar to themselves. By using style flexing, salespeople can adapt their communication style to match that of their customers and prospects, making them more relatable and increasing the chances of building a successful business relationship.

Salespeople Should Use the Tactic of Style Flexing with Customers