A sales manager is writing the script for his salespeople to follow when approaching new potential clients. What part of the process is most important for the manager to leave open for sales reps to flex according to the communications style of the prospective client?
A)asking for the close
B)presenting the benefits of the services
C)developing rapport with the prospective client
D)presenting the pricing structure
E)discovering the prospective client's needs

Question

Quizplus · Accepted Answer

Developing rapport with the prospective client is the most important part of the process to leave open for sales reps to flex according to the communication style of the prospective client. This will help the sales reps to establish a connection with the potential client and tailor their approach accordingly.

A Sales Manager Is Writing the Script for His Salespeople