Most beverage distributors have their delivery people act as the firm's sales representatives. The delivery people primarily function as

Question

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Delivery people who act as sales representatives primarily function as "order takers," taking orders for the firm's products while conducting deliveries. They may also answer basic questions about the products and provide some level of customer service, but their primary role is not to actively sell or push the products.

Most Beverage Distributors Have Their Delivery People Act as the Firm's