Anything a company does that directly touches the customer falls under the realm of customer service.

Name: Anything a company does that directly touches the customer falls under the realm of customer service.
Brand: Quizplus
Rating: 4.9 (35 reviews)

Question

Quizplus · Accepted Answer

Customer service encompasses all direct interactions between a company and its customers, including support, assistance, and communication activities designed to meet or exceed customer needs and expectations.

Anything a Company Does That Directly Touches the Customer Falls