Question 1

The use of meetings outside of accepted work hours to get a project back on schedule is an example of ______ reinforcement to motivate project performance.
A) positive
B) negative
C) neutral
D) creative
E) substantial

Accepted Answer

This is an example of negative reinforcement because it involves using an undesirable action (meetings outside of accepted work hours) to motivate project performance, aiming to eliminate or avoid a negative outcome (project delay).

Question 2

Project managers play a key role in developing high-performance teams. One example of this is recruiting team members. Identify and describe four other ways project managers can impact the development of high-performing teams.

Accepted Answer

The answer of Project managers play a key role in...

Question 3

Two of the biggest challenges in managing virtual (international) project teams are______.
A) overcoming language and culture barriers
B) establishing trust and developing effective patterns of communication
C) creating synergy and a commonly-held shared vision
D) making team members comfortable and compatible with each other
E) motivating team members and overcoming conflicts

Accepted Answer

The answer of Two of the biggest challenges in managing...

Question 4

When a project manager imposes a solution to the conflict after listening to each party, he or she is __________ the conflict.
A) mediating
B) arbitrating
C) controlling
D) accepting
E) eliminating

Accepted Answer

When a project manager imposes a solution to the conflict after listening to each party, he or she is arbitrating the conflict. Arbitration involves a third party making a decision to resolve a dispute after considering all sides.

Question 5

Members who are geographically situated so that they may never be able to meet face-to-face would be a characteristic of a ________ project team.
A) virtual
B) diverse
C) international
D) geographically dispersed
E) co-located

Accepted Answer

Virtual project teams are composed of members who work together from different geographical locations and may never meet face-to-face, relying on digital communication tools.

Question 6

The text states that when managers are recruiting project team members, they should be wary of people who know too much about a specific technology. Why is this? Do you agree or disagree? Explain your answer.

Accepted Answer

The answer of The text states that when managers are...

Question 7

________ decision making should be used when strong commitment to a decision is needed and there is a low probability of acceptance if the decision were to be made by one person.
A) Individual
B) Group
C) Project
D) Program
E) Monetary

Accepted Answer

Group decision making is the correct choice because it involves the participation of multiple individuals, which can lead to a stronger commitment to the decision by all members. When acceptance of a decision is uncertain, involving more people in the decision-making process can help ensure broader support and acceptance.

Question 8

Identify and briefly describe the five strategies to manage dysfunctional conflict.

Accepted Answer

The answer of Identify and briefly describe the five strategies...

Question 9

When a project manager attempts to reduce the intensity of the conflict by smoothing over differences or interjecting humor, he or she is ___________ the conflict.
A) mediating
B) arbitrating
C) controlling
D) accepting
E) eliminating

Accepted Answer

The project manager is controlling the conflict by attempting to reduce its intensity through smoothing over differences or using humor.

Question 10

Project managers should manage ___________ conflict.
A) functional
B) dysfunctional
C) creative
D) diverse
E) emotional

Accepted Answer

Project managers should manage dysfunctional conflict as it can hinder team performance and project success.

Question 11

A project involving a compelling objective is an example of a condition that supports the development of high-performing teams. List four more conditions and briefly explain how they support the development of a high-performing team.

Accepted Answer

The answer of A project involving a compelling objective is...

Question 12

What is meant by the term groupthink and what are two symptoms?

Accepted Answer

The answer of What is meant by the term groupthink...

Question 13

What is a virtual project team and what are two challenges in managing such a team?

Accepted Answer

The answer of What is a virtual project team and...

Question 14

Project managers and team members have to recognize the _________________ they are operating under in order to do the best that they can.
A) circumstances
B) circumstantial constraints
C) situation
D) situational constraints
E) scenario

Accepted Answer

Situational constraints specifically refer to the limitations or conditions imposed by the situation at hand, which is a critical aspect for project managers and team members to understand in order to navigate and manage projects effectively.

Question 15

Project managers should encourage ___________ conflict.
A) functional
B) dysfunctional
C) creative
D) diverse
E) emotional

Accepted Answer

Functional conflict is encouraged by project managers as it can lead to improved decision-making and innovation by allowing different viewpoints and constructive discussions.

Question 16

What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Accepted Answer

The answer of What is the difference between functional conflict...

Question 17

Identify and briefly describe each stage of team development.

Accepted Answer

The answer of Identify and briefly describe each stage of...

Question 18

The main source of conflict in the delivering stage of the project life cycle is __________.
A) priorities
B) schedules
C) workforce
D) technical
E) procedures

Accepted Answer

During the delivering stage of a project, schedules often become a primary source of conflict as teams work to meet deadlines and manage time constraints.

Question 19

When a project manager intervenes and tries to negotiate a resolution by using reasoning and persuasion and suggesting alternatives, he or she is ___________ the conflict.
A) mediating
B) arbitrating
C) controlling
D) accepting
E) eliminating

Accepted Answer

Mediating involves intervening in a conflict to negotiate a resolution, often through reasoning, persuasion, and suggesting alternatives. Arbitrating would mean making a decision for the parties involved, controlling implies managing the conflict without necessarily resolving it, accepting means acknowledging the conflict without direct intervention, and eliminating would involve removing the source of conflict entirely, which is different from negotiating a resolution.

Question 20

________ rewards typically should be used only when everyone on the team recognizes that a member is deserving of special recognition.
A) Individual
B) Group
C) Project
D) Program
E) Monetary

Accepted Answer

Individual rewards are most effective and appropriate when there is a clear consensus within the team that a particular member has gone above and beyond, warranting special recognition. This ensures that the reward fosters a positive atmosphere and does not lead to resentment or perceptions of unfairness within the team.

Quiz 11: Managing Project Teams

The use of meetings outside of accepted work hours to get a project back on schedule is an example of ______ reinforcement to motivate project performance.

Project managers play a key role in developing high-performance teams. One example of this is recruiting team members. Identify and describe four other ways project managers can impact the development of high-performing teams.

Two of the biggest challenges in managing virtual (international) project teams are______.

When a project manager imposes a solution to the conflict after listening to each party, he or she is __________ the conflict.

Members who are geographically situated so that they may never be able to meet face-to-face would be a characteristic of a ________ project team.

The text states that when managers are recruiting project team members, they should be wary of people who know too much about a specific technology. Why is this? Do you agree or disagree? Explain your answer.

________ decision making should be used when strong commitment to a decision is needed and there is a low probability of acceptance if the decision were to be made by one person.

Identify and briefly describe the five strategies to manage dysfunctional conflict.

When a project manager attempts to reduce the intensity of the conflict by smoothing over differences or interjecting humor, he or she is ___________ the conflict.

Project managers should manage ___________ conflict.

A project involving a compelling objective is an example of a condition that supports the development of high-performing teams. List four more conditions and briefly explain how they support the development of a high-performing team.

What is meant by the term groupthink and what are two symptoms?

What is a virtual project team and what are two challenges in managing such a team?

Project managers and team members have to recognize the _________________ they are operating under in order to do the best that they can.

Project managers should encourage ___________ conflict.

What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Identify and briefly describe each stage of team development.

The main source of conflict in the delivering stage of the project life cycle is __________.

When a project manager intervenes and tries to negotiate a resolution by using reasoning and persuasion and suggesting alternatives, he or she is ___________ the conflict.

________ rewards typically should be used only when everyone on the team recognizes that a member is deserving of special recognition.