Which of the following statements is true of a top down-oriented organization?
A) Customers are at the top of the organization's structure.
B) It typically focuses on individual needs of customers rather than its products.
C) It typically views the senior management as a final element or afterthought.
D) Upper management is at the top of the hierarchy.

Question

Quizplus · Accepted Answer

In a top-down-oriented organization, the structure is hierarchical, with upper management at the top making decisions that flow down through the organization. This contrasts with other models that might place customers or individual needs at the forefront.

Which of the Following Statements Is True of a Top