Which of the following statements is true of successful organizations?
A) The mission and vision statements of these organizations are completely different.
B) They typically view customers from the standpoint of what company products or services they use.
C) The members of the upper management make themselves visible to frontline employees.
D) They realize that it is cheaper to continually attract new customers than to retain current customers.

Question

Quizplus · Accepted Answer

Successful organizations often have upper management that makes themselves visible and accessible to frontline employees, fostering a culture of openness and communication. This visibility helps in aligning the organization's goals across all levels and ensures that employees feel valued and heard.

Which of the Following Statements Is True of Successful Organizations