Which of the following statements is true about product support services?
A) They only include human efforts.
B) They do not impact customer satisfaction.
C) They include delivery, installation, financing, and customer training.
D) They do not add product value.
E) Some marketers do not provide these to any degree.

Question

Quizplus · Accepted Answer

Product support services include delivery, installation, financing, and customer training. They are essential for ensuring customer satisfaction and adding value to the product. Providing these services also sets a company apart from its competitors. Some companies may not provide these services, but it is not a best practice for building long-term customer relationships.

Which of the Following Statements Is True About Product Support