A manager uses education and communication in order to overcome employee resistance to change. This means that the manager will:
A) enlist the help of key personnel in planning the change.
B) use covert attempts to influence his/her employees.
C) make use of discussions, presentations or demonstrations to groups of employees in order to inform people of the proposed change.
D) offer incentives, trade-offs or provide special benefits.
E) allow employees to help design and implement the desired change.

Question

Quizplus · Accepted Answer

The manager is using methods such as discussions, presentations, or demonstrations to inform and educate employees about the proposed change, which aligns with the strategy of using education and communication to overcome resistance.

A Manager Uses Education and Communication in Order to Overcome