To receive ISO 9000 certification, companies must __________ and __________.
A) apply for membership in the International Society for Operations (ISO); receive approval from the ISO membership committee
B) undergo extensive managerial training; be approved by the Management Development Institute
C) receive governmental approval to apply for the certification exam; have at least 90% of the employees pass the certification exam
D) increase sales for three years in a row; decrease customer complaints in each year
E) refine and upgrade quality in all operations; undergo a rigorous assessment by outside auditors

Question

Quizplus · Accepted Answer

ISO 9000 certification focuses on quality management systems and processes. Companies must refine and upgrade their operations for quality and undergo an assessment by external auditors to ensure compliance with ISO standards.

To Receive ISO 9000 Certification, Companies Must __________ and __________

To Receive ISO 9000 Certification, Companies Must and