Question 1

Feedback is likely to be more accurate when the rating questionnaire tracks behaviors that are ________.
A) meaningful
B) hard to observe
C) confidential
D) misunderstood

Accepted Answer

Feedback tends to be more accurate when it is based on behaviors that are meaningful because these behaviors are significant, relevant, and likely to have been observed and evaluated carefully.

Question 2

Research on conditions likely to increase the effectiveness of mentoring suggests that informal mentoring is usually ________.
A) more successful than a formal mentoring program
B) less successful than a formal mentoring program
C) just as successful than a formal mentoring program
D) not at all successful

Accepted Answer

Informal mentoring tends to be more successful than formal mentoring programs because it often results in a more natural, mutually beneficial relationship between the mentor and mentee, leading to more personalized guidance and support.

Question 3

360-degree feedback programs ________.
A) differ from multi-rater feedback programs in several key ways
B) are no longer in wide use today
C) are used only in small organizations
D) assume that managers lack knowledge about their skills

Accepted Answer

360-degree feedback programs assume that managers may not have a complete understanding of their skills and behaviors, hence feedback is gathered from multiple sources to provide a comprehensive view.

Question 4

A variety of studies suggest that women are ________ given challenging, high-visibility assignments.
A) just as likely as men to be
B) less likely than men to be
C) more likely than as men to be
D) never

Accepted Answer

Research indicates that women are often less likely than men to be assigned challenging, high-visibility tasks in the workplace, which can impact their career advancement opportunities.

Question 5

Executive coaching ________.
A) is usually given to middle managers
B) may be provided on a weekly or biweekly basis
C) must be requested by the employee who wants coaching
D) provides a permanent, "on-call" coach

Accepted Answer

Executive coaching sessions can vary in frequency, often tailored to the needs of the executive, and may be provided on a weekly or biweekly basis.

Question 6

In ________, managerial traits and skills are measured with methods such as interviews, aptitude test, personality tests, situational tests, a short biographical essay, a speaking exercise, and a writing exercise.
A) 360-degree feedback
B) special assignments
C) mentoring
D) developmental assessment centers

Accepted Answer

Developmental assessment centers are designed to evaluate managerial potential and performance by using a variety of techniques and exercises, including interviews, aptitude tests, personality tests, situational tests, biographical essays, speaking exercises, and writing exercises. These methods help in assessing a wide range of competencies and traits relevant to managerial roles.

Question 7

Which developmental assignment would be MOST likely to require taking a temporary leave from one's job?
A) serving as the department representative on a cross-functional team
B) chairing a special task force to plan a major change or deal with a serious operational problem
C) serving in a temporary liaison position in another organization
D) developing and conducting a training program for the organizational unit

Accepted Answer

Serving in a temporary liaison position in another organization often requires an individual to physically work in a different location or organization for a period of time, which might necessitate taking a temporary leave from their current job to fully engage in the new role.

Question 8

Which of the following is a relationship in which a more experienced manager helps a less experienced protégé?
A) executive coaching
B) personal growth programs
C) mentoring
D) special assignments

Accepted Answer

Mentoring is a relationship where a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person. This is often seen in professional settings where a senior employee helps to develop a junior employee by sharing their knowledge and experiences.

Question 9

In a feedback program, managers receive information about their skills or behavior from standardized questionnaires filled out by other people, including all of the following EXCEPT ________.
A) subordinates
B) peers
C) superiors
D) family

Accepted Answer

In a professional feedback program, family members are typically not included as respondents. The focus is on gathering feedback from individuals within the organization, such as subordinates, peers, and superiors, to assess and improve professional skills or behavior.

Question 10

The assessment center process typically takes ________.
A) 1 to 2 weeks
B) 2 to 3 days
C) 3 to 4 hours
D) 50-75 minutes

Accepted Answer

The assessment center process typically takes 2 to 3 days. This duration allows for a comprehensive evaluation of candidates through various exercises and activities.

Question 11

Ratings are more likely to be accurate if ________.
A) the feedback is used for developmental purposes
B) the feedback is part of the formal performance appraisal process
C) respondents understand how the results will be used
D) the purpose of the survey is kept confidential

Accepted Answer

The answer of Ratings are more likely to be accurate...

Question 12

Protégés were more likely to initiate mentoring relationships and get more mentoring if they had ________.
A) low emotional stability
B) high self-monitoring
C) external locus of control orientation
D) short tenure in the organization

Accepted Answer

High self-monitoring individuals are more likely to initiate mentoring relationships and get more mentoring because they are better at observing and adjusting their behaviors in social situations to achieve desired outcomes. This skill makes them more adept at seeking out and securing mentorship opportunities.

Question 13

Use of an internal executive coach offers which advantage?
A) wider experience
B) greater objectivity
C) easy availability
D) more confidentiality

Accepted Answer

Internal executive coaches are more easily available as they are part of the organization, allowing for more frequent and convenient coaching sessions.

Question 14

An executive coach is usually employed for a period of time ranging from a few ________ to a few ________.
A) hours; days
B) days; weeks
C) weeks; months
D) months; years

Accepted Answer

The answer of An executive coach is usually employed for...

Question 15

Assessment centers ________.
A) were subsequently found to be useful for developing managers
B) do not involve any data collection
C) were initially used only for promotion decisions
D) were never used to make selection choices

Accepted Answer

Assessment centers were found to be useful for developing managers as they provide a comprehensive evaluation of skills and competencies through various exercises and simulations.

Question 16

A study by Dragoni and colleagues (2014a) found that time spent in global work experiences was ________ related to competency in strategic thinking, ________ for leaders who were exposed to a country culture different from that of their home country.
A) negatively; more so
B) negatively; less so
C) positively; more so
D) positively; less so

Accepted Answer

The study by Dragoni et al. (2014a) found that time spent in global work experiences was positively related to competency in strategic thinking, and this relationship was stronger for leaders who were exposed to a country culture different from that of their home country.

Question 17

Compared to feedback workshops, developmental assessment centers use ________ procedures and a ________ set of measures to increase self-understanding, identify strengths and weaknesses, and assess developmental needs.
A) more intensive; more comprehensive
B) more intensive; less comprehensive
C) less intensive; more comprehensive
D) less intensive; less comprehensive

Accepted Answer

Developmental assessment centers typically use more intensive procedures and a more comprehensive set of measures compared to feedback workshops. This approach is designed to provide a deeper understanding of an individual's strengths, weaknesses, and developmental needs.

Question 18

A field experiment found that ________ was more effective for changing the behavior of bank managers than ________.
A) giving them a feedback report to read; a feedback workshop with a facilitator
B) a feedback workshop with a facilitator; giving them a feedback report to read
C) giving them a feedback report to read; a one-on-one meeting with a manager
D) a summary of the feedback; giving them a feedback report to read

Accepted Answer

A feedback workshop with a facilitator is more effective for changing behavior than simply giving managers a feedback report to read, as it likely involves more interactive and engaging methods of communication and learning.

Question 19

Which of the following is NOT a way that has been identified to enhance the effects of feedback?
A) offering skills training
B) using only one feedback cycle
C) providing individual coaching to managers following the feedback workshop
D) holding a meeting with the raters to discuss their feedback

Accepted Answer

Using only one feedback cycle is not identified as a way to enhance the effects of feedback. Effective feedback often involves multiple cycles to ensure understanding, allow for adjustments, and reinforce changes.

Question 20

Managing a new project or start-up operation, and assuming responsibility for some administrative activities previously handled by the person's boss are examples of which of the following?
A) multisource feedback workshops
B) developmental assessment centers
C) special assignments
D) personal growth programs

Accepted Answer

Special assignments involve taking on new responsibilities or projects that are typically outside of an individual's usual job duties, such as managing a new project or taking over some administrative tasks from a supervisor. These assignments are designed to help employees develop new skills and gain valuable experience.

Quiz 14: Developing Leadership Skills

Feedback is likely to be more accurate when the rating questionnaire tracks behaviors that are ________.

Research on conditions likely to increase the effectiveness of mentoring suggests that informal mentoring is usually ________.

360-degree feedback programs ________.

A variety of studies suggest that women are ________ given challenging, high-visibility assignments.

Executive coaching ________.

In ________, managerial traits and skills are measured with methods such as interviews, aptitude test, personality tests, situational tests, a short biographical essay, a speaking exercise, and a writing exercise.

Which developmental assignment would be MOST likely to require taking a temporary leave from one's job?

Which of the following is a relationship in which a more experienced manager helps a less experienced protégé?

In a feedback program, managers receive information about their skills or behavior from standardized questionnaires filled out by other people, including all of the following EXCEPT ________.

The assessment center process typically takes ________.

Ratings are more likely to be accurate if ________.

Protégés were more likely to initiate mentoring relationships and get more mentoring if they had ________.

Use of an internal executive coach offers which advantage?

An executive coach is usually employed for a period of time ranging from a few to a few .

Assessment centers ________.

A study by Dragoni and colleagues (2014a) found that time spent in global work experiences was related to competency in strategic thinking, for leaders who were exposed to a country culture different from that of their home country.

Compared to feedback workshops, developmental assessment centers use procedures and a set of measures to increase self-understanding, identify strengths and weaknesses, and assess developmental needs.

A field experiment found that was more effective for changing the behavior of bank managers than .

Which of the following is NOT a way that has been identified to enhance the effects of feedback?

Managing a new project or start-up operation, and assuming responsibility for some administrative activities previously handled by the person's boss are examples of which of the following?