During which stage of the selling process does the retail employee have the opportunity to "set the mood" for a sale?

Question

Quizplus · Accepted Answer

The approach stage is the first point of contact between the retail employee and the customer. This is important because it sets the mood and tone for the rest of the interaction. The employee has the opportunity to make a positive first impression, establish rapport, and create a comfortable atmosphere for the customer. This can lead to increased trust and a greater likelihood of a successful sale.

During Which Stage of the Selling Process Does the Retail