Retailers should attempt to maximize the profit on each transaction and not be concerned about building a mutually beneficial,long-term relationship with their customers.
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Q52: During which stage of the selling process
Q53: Retailers should concentrate all of their customer-service
Q54: Which of the following is NOT an
Q55: Which of the following would be a
Q56: _ is the process of locating or
Q58: Loyal customers are more price conscious and
Q59: During the _ stage of the retail
Q60: High-quality service is service that meets or
Q61: The availability of credit can increase customers'
Q62: Retail salespeople and the service they provide
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