Which of the following is a way to meet customers' psychological needs?
A) Make customers feel comfortable.
B) Make customers feel welcome.
C) Make customers feel important.
D) Make customers feel understood.
E) All of these responses are correct.
Correct Answer:
Verified
Q2: Which of the following is an example
Q3: Which of the following is not a
Q4: Working with your customers to identify and
Q5: Identifying precisely who your customers are and
Q6: The main benefit of obtaining feedback from
Q8: Telling customers the truth, keeping their private
Q9: With which of the following types of
Q10: An aspect of a service or a
Q11: What is the third and most recent
Q12: In the service-profit chain, what directly leads
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