With which of the following types of support do individual employees need to be provided in order to be able to provide a level of service that will satisfy customers?
A) Streamlined procedures that build in quality and service
B) A customer service team culture that enables and encourages them to provide superior service to their internal customers
C) Training that enables and encourages them to provide superior service to their internal customers
D) A working environment that enables and encourages them to provide superior service to their internal customers
E) All of these responses are correct.
Correct Answer:
Verified
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